Client Account Manager

Summary:

*** This position is currently located in Sunrise, FL but will be relocating to Boca Raton, FL within the next 3 -4 months. ***

The Client Account Manager is responsible for managing existing company accounts through day-to-day contact with existing clients and works to maximize campaign performance metrics by performing the following duties:

Essential Duties and Responsibilities:

Duties may be changed, added or reassigned at sole discretion of management

– Performs daily analysis of key performance metrics.

– Performs daily optimization of campaigns based on results of key performance metrics.

– Obtains performance metrics from the client to reconcile delivery and billing on a monthly basis.

– Liaises with internal departments to ensure timely and accurate campaign launch, delivery, and invoicing.

– Assists Client Account Executive to evaluate new client offers in conjunction with Campaign Management team.

– Provides superior customer service to clients.

– Provides campaign reporting to clients.

– Performs miscellaneous operation tasks related to lead tracking, billing analysis, and discrepancy tracking.

– Provides feedback on how to better satisfy client needs.

– Provides clients weekly feedback of offers available within the network, negotiating placements and payouts

– Other duties that are within education and experience may be assigned for the betterment of the company.

Job Specifications:

– Account Management or Customer Service experience preferred (or equivalent)

– Strong understanding of the internet

– Strong understanding of general marketing/advertising concepts and methods

– Strong analytical skills and abilities

– Basic understanding of Advertising measurements

– Detail oriented with strong organization and time management skills

– Strong communication skills are essential (verbal and written)

– Strong interpersonal skills

– Ability to maintain own work flow and meet deadlines

– Ability to think on your feet and work in a fast-paced and dynamic environment

– Ability to work independently and in a team environment

Education and/or Experience:

Bachelor’s degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or

equivalent combination of education and experience.

Disclaimer:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed within this job description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.